Do Small Refrigeration Contractors Really Need a QCP Manual?

As of January 1, 2026, all Technical Safety BC (TSBC) licensed contractors in British Columbia must submit a Quality Control Program (QCP) manual to get or renew their licence. This requirement applies regardless of the size of your business, including small refrigeration contractors.

Why Do Small Refrigeration Contractors Need a QCP Manual?

The primary reason for this requirement is to ensure that all contractors maintain high standards of quality and safety in their work. The TSBC has mandated that every contractor must have a QCP manual to demonstrate compliance with the BRC-7031-03 guideline.

Compliance and Safety

A QCP manual outlines your company's procedures for ensuring that all work meets necessary safety and quality standards, including:

  • Quality Control Procedures: Detailed steps on how you will ensure the quality of your work.
  • Training Programs: Documentation of training programs for employees to maintain their skills and knowledge.
  • Inspection Processes: Clear guidelines on how inspections are conducted to verify compliance with regulations.

Legal Requirements

Failure to submit a QCP manual can result in delays or denial of licence renewal, impacting your revenue and business continuity.

How Can Small Contractors Manage the QCP Manual Requirement?

The process might seem daunting for small contractors without the resources or expertise. However, there are solutions available:

GetQCPManual.ca

Navdex Solutions Inc., operating as GetQCPManual, offers a streamlined solution for developing your QCP manual. Here’s how we can help:

  • Built from Regulator's Source Documents: Our manuals are created using TSBC BRC-7031-03 guideline and sample manual.
  • Fixed Price: For Class REF (refrigeration) contractors, the price is $4,500 + GST. This includes a 50% deposit to start and balance on delivery.
  • Fast Turnaround: We provide a draft within 72 hours after you submit our intake form.
  • Self-Serve Intake Form: A simple 20-minute online form gathers necessary information about your business operations.

Operations Accuracy Attestation

Once we draft the manual, you will review it and sign an Operations Accuracy Attestation. This document confirms that the information in the manual is accurate to the best of your knowledge. We do not guarantee TSBC acceptance if false information is provided; however, we ensure the manual meets all regulatory requirements.

Guarantee

We offer a strong guarantee: "Accepted by TSBC or revised free." If the TSBC requests changes, we will revise the manual at no additional cost to you.

Frequently Asked Questions (FAQ)

Q: What happens if I don't submit a QCP manual?

A: Your licence renewal may be delayed or denied, preventing you from operating legally and earning revenue.

Q: How long does it take to get my QCP manual?

A: We provide a draft within 72 hours after submitting the intake form. You will then review and sign off on the final version.

Q: Can I use an old QCP manual for renewal?

A: No, each submission must be up-to-date and reflect your current operations. The TSBC requires all manuals to comply with the latest guidelines.

Q: What if my business is small? Do I still need a QCP manual?

A: Yes, every contractor must submit a QCP manual to comply with TSBC regulations.

Q: How much does it cost to get a QCP manual for Class REF contractors?

A: The price is $4,500 + GST. This includes all revisions needed until the manual is accepted by TSBC.

Conclusion

Small refrigeration contractors may feel overwhelmed by the new requirement for a QCP manual, but with the right support, it can be managed efficiently and effectively. GetQCPManual.ca offers a straightforward solution to help you meet your regulatory obligations without disrupting business operations.

By following our process, you ensure that your QCP manual is compliant and ready for submission, helping avoid delays or rejections during licence renewal. Don’t let the QCP requirement hold back your business; contact us today to get started on your manual.

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About GetQCPManual.ca

Navdex Solutions Inc., operating as GetQCPManual, provides Quality Control Program (QCP) manuals for TSBC-licensed contractors in British Columbia. Our flagship product is the BC Class REF QCP manual, but we also offer services for Class B and Class PW contractors. We are based in Calgary, Alberta, and serve contractors across BC.

Contact Information

For more information or to start your intake form, visit getqcpmanual.ca or contact us directly at:

  • Email: info@navdexsolutions.com
  • Phone: 1-800-555-GETQCP (4387)
  • Address: Navdex Solutions Inc., Suite 123, 123 Main St NW, Calgary, AB T2P 1X6

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Disclaimer

The information provided is for general guidance only. Contractors are responsible for ensuring the accuracy of their operations as attested in the QCP manual. We do not guarantee TSBC acceptance if false information is provided.

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Need a TSBC-ready QCP manual? We write submission-ready Class REF and Class B manuals in 72 hours, accepted by TSBC or revised free.