Who Needs to Sign and Own a QCP Manual in Your Company

As of January 1, 2026, Technical Safety BC (TSBC) requires contractors with Class REF (refrigeration) or Class B (boiler) licences to submit a Quality Control Program (QCP) manual for licence renewal. This mandate means that specific individuals within your company must sign and own the QCP manual to ensure compliance.

Who Needs to Sign the QCP Manual

The primary individual responsible for signing the QCP manual is the company owner or authorized representative. This person must review, attest to the accuracy of the information provided, and sign the Operations Accuracy Attestation included with the manual.

Key Responsibilities

  • Review: Ensure all sections are accurate and complete.
  • Attestation: Sign the Operations Accuracy Attestation, confirming that the operations described in the QCP manual align with your company's actual practices.
  • Submission: Submit the signed QCP manual to TSBC for approval.

Who Needs to Own the QCP Manual

The ownership of the QCP manual lies with the company itself. However, specific roles within the organization are responsible for maintaining and updating the manual as needed:

Roles Involved in Ownership

  • Company Owner: Final sign-off and submission.
  • Operations Manager: Ensures that the manual reflects current operations and practices.
  • Quality Control Officer (QCO): Responsible for implementing and monitoring quality control processes outlined in the QCP manual.

Steps to Ensure Compliance

  1. Identify Key Stakeholders: Determine who will be responsible for reviewing, signing, and maintaining the QCP manual.
  2. Complete Intake Form: Submit a 20-minute online intake form with Navdex Solutions Inc., operating as GetQCPManual.ca.
  3. Review Draft Manual: Once we draft the manual (within 72 hours), review it to ensure accuracy.
  4. Sign Attestation: The company owner or authorized representative must sign the Operations Accuracy Attestation.
  5. Submit to TSBC: Submit the signed QCP manual to TSBC for approval.

Why It Matters

Failure to submit an accurate and approved QCP manual can result in delays in licence renewal, which directly impacts your ability to operate and generate revenue. By ensuring that the correct individuals sign and own the manual, you mitigate these risks and ensure compliance with TSBC regulations.

Benefits of Compliance

  • Avoid Delays: Ensure timely licence renewal.
  • Maintain Operations: Continue operating without interruptions.
  • Reputation Management: Demonstrate your commitment to quality and safety standards.

Frequently Asked Questions (FAQ)

Q: Who should sign the Operations Accuracy Attestation?

A: The company owner or an authorized representative who has reviewed and verified the accuracy of the manual.

Q: What happens if TSBC requests changes to the QCP manual?

A: We offer free revisions until your manual is accepted by TSBC. This ensures that you meet all regulatory requirements without additional costs.

Q: Can anyone in the company sign the QCP manual?

A: No, only the company owner or an authorized representative can sign the Operations Accuracy Attestation.

Q: How often does the QCP manual need to be updated?

A: The QCP manual should be reviewed and updated annually or whenever there are changes to your operations that affect quality control processes.

Q: What happens if we fail to submit a QCP manual by the deadline?

A: Your licence renewal may be delayed, impacting your ability to operate. It is crucial to ensure timely submission of an accurate QCP manual.

Conclusion

Ensuring that the correct individuals sign and own the QCP manual is essential for compliance with TSBC regulations. By following these steps and leveraging our expertise at GetQCPManual.ca, you can avoid delays and maintain your licence without interruption.

Contact Us

For more information or to get started on your QCP manual, visit getqcpmanual.ca or contact us directly. Our team is here to help ensure that your company remains compliant with TSBC requirements.

Need a TSBC-ready QCP manual? We write submission-ready Class REF and Class B manuals in 72 hours, accepted by TSBC or revised free.