QCP Gap Self-Assessment for Refrigeration Contractors

Introduction

As of January 1, 2026, Technical Safety BC (TSBC) requires all Class REF contractors to submit a Quality Control Program (QCP) manual as part of their licence renewal. This requirement ensures your business meets TSBC's safety and quality standards.

To help you understand if your current processes align with these requirements, we have created this QCP gap self-assessment tool. By following this guide, you can identify any gaps in your existing procedures and take steps to ensure compliance.

Understanding the QCP Requirements

The QCP manual must adhere to TSBC's guideline BRC-7031-03. This document outlines 17 key sections covering quality control and safety management:

Quality Control Program Overview
Organization and Responsibilities
Training and Competency Assessment
Procedures for Work Execution
Inspection, Testing, and Verification
Document Control
Record Keeping
Corrective Action Process
Non-Conformance Reporting
Equipment Maintenance and Calibration
Subcontractor Management
Customer Communication
Emergency Response Plan
Continuous Improvement
Audits and Reviews
Operations Accuracy Attestation
Appendices (Forms, Exhibits)

QCP Gap Self-Assessment Tool

To conduct a thorough self-assessment, answer the following questions for each section of your current procedures:

1. Quality Control Program Overview

Do you have a clear statement outlining the purpose and scope?
Is there a documented policy that aligns with TSBC's guidelines?

2. Organization and Responsibilities

Are roles and responsibilities clearly defined?
Have specific individuals been assigned to oversee various aspects of the QCP?

3. Training and Competency Assessment

Do you have a documented training program covering necessary skills?
Are there records of employee training and competency assessments?

4. Procedures for Work Execution

Are detailed procedures in place, including safety protocols?
Have these procedures been communicated to all relevant team members?

5. Inspection, Testing, and Verification

Do you have documented inspection and testing procedures?
Are there records of inspections and tests performed on equipment and systems?

6. Document Control

Is there a system for controlling and managing documents related to the QCP?
Have all necessary documents been reviewed and approved by authorized personnel?

7. Record Keeping

Do you maintain accurate and up-to-date records of quality control activities?
Are these records easily accessible and organized?

8. Corrective Action Process

Is there a documented process for addressing non-conformances?
Have corrective actions been implemented and recorded?

9. Non-Conformance Reporting

Do you have procedures for reporting and documenting non-conformances?
Are these reports reviewed regularly to identify trends or recurring issues?

10. Equipment Maintenance and Calibration

Is there a schedule for regular equipment maintenance and calibration?
Have records of maintenance and calibration activities been kept?

11. Subcontractor Management

Do you have procedures for managing subcontractors, including their compliance with quality control standards?
Are agreements in place outlining the responsibilities of each party?

12. Customer Communication

Is there a process for communicating with customers regarding quality control measures and outcomes?
Have customer feedback mechanisms been established?

13. Emergency Response Plan

Do you have an emergency response plan covering potential safety incidents?
Are all team members aware of their roles in the event of an emergency?

14. Continuous Improvement

Is there a process for continuous improvement, including regular reviews and updates to your QCP?
Have improvements been documented and implemented?

15. Audits and Reviews

Do you conduct regular audits and reviews of quality control processes?
Are audit findings reviewed and addressed in a timely manner?

16. Operations Accuracy Attestation

Does the company have an operations accuracy attestation signed by authorized personnel?
Is this attestation kept up-to-date and readily available for submission to TSBC?

17. Appendices (Forms, Exhibits)

Do you have all necessary forms and exhibits required by BRC-7031-03?
Are these documents organized and easily accessible?

Steps to Address Gaps

Once you've completed the self-assessment, identify any gaps or areas that need improvement:

Document Review: Ensure all necessary documentation is in place and up-to-date.
Training Programs: Develop and implement training programs for employees.
Procedures Update: Revise existing procedures to align with TSBC's guidelines.
Record Keeping: Establish a robust system for maintaining accurate records.
Corrective Actions: Implement a process for addressing non-conformances.

Frequently Asked Questions

Q: What happens if my QCP manual is not accepted by TSBC?

A: If your QCP manual is rejected, we will revise it free of charge until it meets TSBC's requirements.

Q: How long does it take to complete a QCP manual?

A: After submitting our 20-minute intake form, we provide a draft within 72 hours. You can then review and sign off on the manual before submission to TSBC.

Q: What if I don't have time to create my own QCP manual?

A: Our team at GetQCPManual.ca can help you prepare your QCP manual quickly and efficiently. We use TSBC's source documents, providing a fixed price of $4,500 + GST for Class REF contractors.

Q: Can I still operate my business if my QCP manual is not ready by the deadline?

A: No, you must submit an accepted QCP manual to renew your licence. Failure to do so may result in delays or suspension of your TSBC licence, impacting your ability to conduct business.

Conclusion

Completing this self-assessment will help you identify any gaps and ensure compliance with TSBC's QCP requirements. If you need assistance preparing your QCP manual, our team at GetQCPManual.ca is here to help. With a 72-hour turnaround and a guarantee of acceptance or free revisions, we can streamline the process for you.